Terms of Service

Last updated: September 10, 2026

1. Who we are

FreightSpace (the "Service") is operated by Hawkins Capital LLC ("we", "us", "our"). By creating an account or using the Service, you ("you", "user") agree to these Terms of Service. If you do not agree, do not use the Service.

2. Authority to accept

If you use the Service on behalf of a business, you represent that you have authority to bind that business to these terms. If you use the Service as an individual, you represent that you are of legal age to enter a binding contract.

3. The service

FreightSpace is a software tool for independent truck dispatchers and small fleets to manage carriers, brokers, loads, documents, e-signature packets, and related workflows. Features and functionality may change over time.

4. Accounts and accuracy

You are responsible for keeping your login credentials confidential and for all activity under your account. You agree to provide accurate information and keep it up to date. Notify us promptly of any unauthorized access.

5. Acceptable use

You will not misuse the Service. Prohibited activity includes: unlawful use, fraud or spam, infringing anyone's intellectual property rights, uploading malware, probing or scanning the Service for vulnerabilities, scraping, reverse engineering, reselling or redistributing access, and circumventing technical limits or security measures.

6. Your content

You retain ownership of the content and data you upload to the Service (carrier records, broker records, loads, documents, templates, and similar). You grant us a limited license to host, store, transmit, and process that content solely to provide and improve the Service for you.

7. Our intellectual property

The Service, including its software, design, branding, and documentation, is owned by Hawkins Capital LLC and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service in accordance with your subscription plan.

8. Payment, subscriptions, taxes, and refunds

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, tax, cancellation, and refund mechanics are governed by Paddle's Buyer Terms. See also our Refund Policy.

9. Trials

We may offer a free trial. If you do not cancel before the trial ends, your paid subscription begins automatically at the price shown at signup and renews on the billing cycle you selected.

10. Service level

We work to keep the Service reliable, but we do not guarantee that it will be uninterrupted, error-free, or available at all times. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

11. Not legal, tax, or compliance advice

Templates, agreements, and AI-generated outputs provided by the Service (including dispatch agreement templates and document scanning results) are starting points only, are not legal, tax, or compliance advice, and may be inaccurate. You are responsible for reviewing outputs, verifying accuracy, having the rights to any content you input, and having your own attorney or advisor review documents before use.

12. Suspension and termination

We may suspend or terminate your access for material breach of these terms, non-payment, security or fraud risk, or repeated or serious policy violations. You may cancel your subscription at any time. On termination, your right to use the Service ends; we may delete your data after a reasonable retention window.

13. Limitation of liability

To the fullest extent permitted by law, our aggregate liability arising out of or relating to the Service is limited to the fees you paid to us for the Service in the twelve months preceding the event giving rise to the claim. We are not liable for indirect, consequential, incidental, or special damages, including loss of profits, revenue, data, or goodwill. Nothing in these terms limits liability that cannot be limited under applicable law (such as fraud, death, or personal injury caused by our negligence).

14. Indemnity

You will indemnify and hold Hawkins Capital LLC harmless from claims arising out of your content, your unlawful or unauthorized use of the Service, or your violation of these terms.

15. Changes to these terms

We may update these terms from time to time. Material changes will be communicated by email or in-app notice. Your continued use of the Service after changes take effect constitutes acceptance.

16. Governing law

These terms are governed by the laws of the state in which Hawkins Capital LLC is organized, without regard to conflict-of-laws principles. Disputes will be resolved in the state or federal courts located in that jurisdiction.

17. Assignment and force majeure

You may not assign these terms without our written consent. We may assign these terms in connection with a merger, acquisition, or sale of assets. Neither party is liable for delays or failures caused by events beyond reasonable control.

18. Contact

Questions about these terms? Contact Hawkins Capital LLC through the support channel in the app.